Resume

Bobby Zhao
Design Strategist

Background

Concept

Publish

Amphi

Amphi

Advancing Health System Decision Making 

Amphi is a digital health solution I co-founded at Harvard Innovation Lab. The software helps low income-countries develop national health service plans to improve health outcomes and increase access to care.

Amphi is a digital health solution I co-founded at Harvard Innovation Lab. The software helps low income-countries develop national health service plans to improve health outcomes and increase access to care.

5

Established Partnerships

Established Partnerships

1

Pilot Country

Pilot Country

10

Interested Countries

Interested Countries

1

Functional Prototype

Krygyz Health

Insurance Fund

Krygyz Health

Insurance Fund

Background

For developing countries, healthcare reforms are often needed but unfulfilled due to challenges in strategizing and implementation.

For developing countries, healthcare reforms are often needed but unfulfilled due to challenges in strategizing and implementation.

The WHO reports 4.5 billion people lack access to essential health services.

The WHO reports 4.5 billion people lack access to essential health services.

The WHO reports 4.5 billion people lack access to essential health services.

Low-income countries spend only $30 of annual spending on healthcare per person.

Low-income countries spend only $30 of annual spending on healthcare per person.

Low-income countries spend only $30 of annual spending on healthcare per person.

It takes countries average 2-3 years to determine how to spend their health budget.

It takes countries average 2-3 years to determine how to spend their health budget.

It takes countries average 2-3 years to determine how to spend their health budget.

Problem

For low-income countries, planning and implementing national health budget is technically complex and time-consuming due to a few core factors:

For low-income countries, planning and implementing national health budget is technically complex and time-consuming due to a few core factors:

01

Limited

Local Expertise 

01

Limited

Local Expertise 

01

Limited

Local Expertise 

01

Limited

Local Expertise 

02

Disjointed Health

Data

02

Disjointed Health

Data

02

Disjointed Health

Data

02

Disjointed Health

Data

03

Lack of Transparency

03

Lack of Transparency

03

Lack of Transparency

04

Time-

Consuming

04

Time-

Consuming

04

Time-

Consuming

05

Vague

Guidance

05

Vague

Guidance

05

Vague

Guidance

03

Lack of Transparency

03

Lack of Transparency

04

Time-

Consuming

04

Time-

Consuming

05

Vague

Guidance

05

Vague

Guidance

Current
Workflow

Current
Workflow

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 

Project Phase

Activities

Touchpoints

Pain Points

Government decides that budget needs revision, appoints steering committee

Government decides that budget needs revision, appoints steering committee

Decide on or create service definitions and set scope

Decide on or create service definitions and set scope

Steering committee office

(in-person meetings with external consultants)

Steering committee office

(in-person meetings with external consultants)

Paper documentations + phone calls + office meetings

Paper documentations + phone calls + office meetings

Steering committee office meetings

Steering committee office meetings

Often first-time doing, guidance overwhelming, often invite external consultants

Time consuming, many meetings, high potential for  miscommunication & frustration

How to vote fairly, ensure representation, transparancy, accountability

Create technical working groups (finance, ethics, quality, etc.)

Create technical working groups (finance, ethics, quality, etc.)

Determine decision process

Determine decision process

Current services and potential services

Current services and potential services

High-level econometric estimates

Ingredient based approach

Gather indexation numbers on trends

Gather indexation numbers on trends

Gather cost estimate per item

Gather cost estimate per item

Validate indexation numbers

Validate indexation numbers

coordinate data collection with providers

coordinate data collection with providers

Validate cost estimates

Validate cost estimates

Create budget estimates per service

Create budget estimates per service

Generate budget estimates

Generate budget estimates

Deliberation phase

Deliberation phase

Decide prioritized services

Decide prioritized services

Present budget to steering committee

Present budget to steering committee

Present budget to MoH

Present budget to MoH

Adjust cost estimates & calculate budget impact

Adjust cost estimates & calculate budget impact

Decide on decision criteria

Decide on decision criteria

Choose estimation method

Service Package Selection

Process Design

Cost Estimation

Cost Estimation

Solution

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 


Amphi systematizes the process of health data collection, management, analysis and evaluation

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 


Amphi systematizes the process of health data collection, management, analysis and evaluation

Intuitive Collaboration 

Allows teams to communicate and align priorities in an integrated platform 

Structuring 

Stepwise completion of all workflows, integrated into one user-friendly platform

Flexible Decision Making

Flexible Decision Making

Users customize workflows to fit team composition, national values and political reality 

Users customize workflows to fit team composition, national values and political reality 

Precision Estimates

Precision Estimates

Utilize local data to inform decision-making 

Utilize local data to inform decision-making 

Flexible Decision Making

Users customize workflows to fit team composition, national values and political reality 

Features
Definition

Features Definition

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 

High Level
Workflow

Health service planning is

Submit

Submit

Process Design

Cost Estimation

Cost Estimation

Service Package Selection

Steering Committee

Technical Working Group

Features
Definition

Features
Definition

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 

Features
Definition

Features
Definition

Amphi serves as an information management software to efficiently and effectively inform health policies and improve the budget development process. 

Mockups

Prototype

Tailored Workflow

Tailored Workflow

Users are able to customize workflows and health goals to fit team composition, national values and political reality 


Users are able to customize workflows and health goals to fit team composition, national values and political reality 


Precision Estimates

Precision Estimates

Utilize local data to inform decision-making, with dynamic data visibility and transparency


Utilize local data to inform decision-making, with dynamic data visibility and transparency


Data Clarity

Data Clarity

Result data can be deconstructed for thorough and disciplined review processes

Result data can be deconstructed for thorough and disciplined review processes

Health Infrastructure Integration

Health Infrastructure Integration

Users are able to customize workflows and health goals to fit team composition, national values and political reality 


Users are able to customize workflows and health goals to fit team composition, national values and political reality 


Design

art

Bobby